All airlines today strive to provide as many quality services to their customers as possible. One of these services is the sale of goods and services on board the aircraft. Indeed, the introduction of new payment methods can significantly increase the average receipt. However, in practice, airlines face a number of problems that cannot be solved without a comprehensive approach. The fintech platform JoinPAY Aero allows you to implement a non-cash payment system on board the aircraft in the shortest possible time, reduce fraud and provide full sales analytics.
Each flight of the airline is equipped with an online cash register called JoinPAY, which can accept both cash and bank cards. The software installed in the POS terminal has all the necessary functionality. It is able to process transactions in hybrid mode. This mode combines all the advantages of online and offline payment.
One of the main features of JoinPAY «Aero» is an effective fight against fraud. Using our system, the company can increase its own profit by 10% or more. These indicators are achieved through the use of a hybrid payment processing scheme. While the aircraft is on the territory of the airport, the terminal processes transactions online. During the flight, when there is no connection, the terminal continues to accept operations by bank cards, and after landing, all of the accumulated operations are processed by the terminal to the bank. If there is a situation when the terminal was not connected and the airline passenger made a purchase using a bank card with a negative balance, then such a transaction falls in the stop list, as well as in a special section of JoinPAY Aero which is called Deferred transactions. The service will try to debit the lost funds from the passenger. In addition, cashier can enter passenger's seat number, before passenger make his purchase. It's allows company to easily identify passenger in case of disputes.
In order to understand how well sales are going, you need to study statistics. JoinPAY Aero"allows you to get detailed statistical data on revenue for each flight and route of the airline. Each aircraft and each route has its own pages, which contain information about the number of cash and non-cash transactions, as well as the proceeds for each month of operation. Airline employees can also view individual transactions for any period of time, and search for a variety of different parameters, such as date, amount, status, transaction type, payment system, device, and so on.
Reporting is an important business component of any modern company. JoinPAY Aero provides a number of reports aimed at obtaining detailed information about the funds received on a particular aircraft or flight, for any period. The reports also allow you to compare the profitability of several aircraft or several flights, which is a very convenient function for adjusting current prices and menu composition. All created reports can be easily transferred to paper media using the built-in print function.
JoinPAY Aero solution has a wide API that enables to send all the required information into the internal systems. Therefore, a customer can integrate the solution into their infrastructure and receive detailed data on all transactions, shifts, goods sold on a board, as well as information on profits by flights, aircraft and flight attendants.
Do you know how efficiently food and goods are distributed on flights? After all, the final revenue of the enterprise depends on the correct selection of goods on board. JoinPAY «Aero», offers a service for calculating the most profitable, from an economic point of view, filling food carts on board the aircraft. Calculations are made using a trained neural network that takes into account many parameters, such as: exact flight, aircraft capacity, class of service, time, day of the week, seasonality, and others. With obtained data, company can correctly form the menu, and optimally load the food carts, depending on the specific flight.
