Acceptance of non-cash payments on transport

cashless payments on transport

About

Non-cash payments on transport are becoming more popular and offer new opportunities for transport companies. The MST Company implements complex solutions for acceptance of non-cash payments on public transport using our own software and a wide range of equipment.

Our solution helps transport companies to increase the collection of payments, seeing detailed analysis of passenger traffic, and also reduce staff costs through a fare payment system without conductors.

The solution created by us is not limited to public transport only (urban, suburban and intercity), but also can be used in taxi services, river transport and any other modes of transport.

Suitable for everyone

Our solution is beneficial for everyone.

For public transport companies

Single control center with cost reduction, and control of number of stowaways

For municipal structures

A wide range of analytical tools and reporting, allows you to optimize budget expenditures

For passengers

Saving time and effort, a high level of security and undeniable convenience

How it works

The easiest way

Validators

A passenger brings his card to a validator, after that the amount equal to the cost of one trip is written off from the passenger's account, and a validator print a ticket. The data for all transactions is transmitted over the GSM channel in real time. Payments with using a validator do not require the input of a pin code, so the whole operation takes only a few seconds. Thus, the use of validators eliminates the occurrence of queues during the period of high passenger traffic.

Success payment
Success payment

When validators are not enough

Wireless Credit Card Terminals

All conductors of transport company are equipped with wireless credit card terminals for receiving payments using bank cards. This is a modern and convenient way of payment, and for making payments your passengers can using bank cards with magnetic stripe, chip cards, and cards with contactless payment technology. In addition to bank cards, all the terminals also have a support of any other device with contactless payment technology: watches, bracelets or smartphones with Apple Pay, Samsung Pay, Android Pay. Using terminals on transport allows your company refuse from using obsolete coils with tickets and print tickets directly on terminal.

Advantages of non-cash payments on transport

All information in accordance with law

The ticket contains all the necessary details:

  • name, series and number of the ticket;
  • company name;
  • type of vehicle;
  • ticket cost.

    In addition to these mandatory details, а transport company can specify the necessary additional fields. It can be easily done with built-in template editor.

    All tickets in are automatically unloaded for processing and storing electronic images of cash receipts in e-slip storage.

    Analytics of passenger traffic

    For deep analysis of passenger traffic, we offer our specialized cloud service RetaiBUD, which provides full statistics on transactions and passenger traffic in the context of each route. Each route has its own page in the service, which displays a list of all connected terminals on the route, with current status, technical condition, and also a list of last transactions for each terminal.

    Easy and fast payment process

    Terminals are configured in such a way that any additional steps in the payment process are excluded, there is no need to choose the type of operation and the amount of payment. All the parameters are already set up in the terminal, and passenger just need to bring his contactless bank card or a device with contactless payment technology to the terminal. If passenger using a contact bank card, he must to give it for reading to a conductor.

    Passenger personal account

    One of the elements of our solution is a modern website with a personal account for your passengers, which you get for free. On the website, your passengers can see the statistics of their trips, as well as replenish a balance of their electronic travel card. If you already have your own website, then the functionality of passenger personal account can be embedded directly into your current site.

    Collection of payments

    The introduction of a non-cash payment method is guaranteed increase the collection of payments and also prevent a theft of money by unscrupulous personnel of the company. Based on the experience of our implemented projects, we see the process of revenue growth can reach up to 15%.

    Without conductors

    Using non-cash payments, transport companies has the opportunity to partially or completely abandon conductors, which saves on a payroll fund. In this case, the ability to accept cash is still remains. To pay with cash, passengers pass through the front door, buying tickets from the driver. Passengers, who using a non-cash payment method can enter through other doors and pay for ride using validators inside the salon.

    System of monitoring and payment management
    RetailBUD

    High-quality transport analytics

    RetailBUD is a cloud service for city transportation companies, allowing to produce high-quality analytics on the transport with installed payment equipment. With our service, transportation company can monitor and analyze all performed transactions (both cash and non-cash), as well as current status of devices connected to the service. In addition to the analytical mechanisms, RetailBUD has training materials such as videos, articles and manuals.

    Full view of your company

    The main page of a company contains a summary of recent transactions, a list of routes, a list of employees, as well as a list of all POS-terminals. In the list of transactions, you can find cash and non-cash transactions from all routes of an enterprise. For easy search, we have placed a filter into the table, that allows you to find one or more transactions using various parameters.

    The tab with routes displays a list of all routes in your enterprise. For ease of use, RetailBUD allows you to divide routes by transport types (for example: bus, trolleybus, tram, etc.). In addition to the type of transport, this table shows a route number, as well as a starting and ending stops.

    Employees tab, displays a list of all conductors of an enterprise, and also shows a full name of employee, personnel number, as well as date of registration. In addition, company has opportunity to add an individual photo for each employee. List with all employees added to RetailBUD are automatically loads to each POS-terminal of an enterprise.

    Terminal tab, displays a list of all POS-terminals connected to the RetailBUD system. The table displays a photo of a terminal, its model, as well as installation date. In addition, the table displays current operating status of a terminal, which allows you to understand whether a terminal is currently operating or not.

    Complete route statistics

    Each route of an enterprise has its own page in the RetailBUD. This page displays detailed information about the company's revenue received from this route in the context of each month. In addition to the total amount of revenue for each month, this page shows information about the number and amount of cash and non-cash transactions.

    Also on the route page you can find a graph of revenue, showing the ratio of the proceeds in a current and previous months. This allows you to track failures in profit, and find their reason.

    The route page allows you not only just view statistics on profits, but also search for transactions using various filtering options. For example: search by employee, by ticket number, by type of transaction, by terminal model, by date, etc.

    Full report on each conductor

    Each conductor of an enterprise is added to the RetailBUD. The conductor’s page displays detailed information about the revenue that employee brings to an enterprise in the context of each month. In addition to the total amount of revenue for each month, this page shows information about the number and amount of cash and non-cash transactions.

    Also on conductor's page you can find a graph of revenue, showing the ratio of the proceeds in a current and previous months. This statistical information allows you to evaluate the effectiveness of employees, as well as identify a possible fraud.

    In addition, on the employee page, you can search transactions using various filtering options. For example: search by route, by ticket number, by transaction type, by terminal model, by date, etc.

    Each terminal under control

    Each POS terminal of an enterprise has its own page in the RetailBUD, which displays detailed information about revenue, in the context of each month. In addition to the total amount of revenue for each month, this page shows information about the number and amount of cash and non-cash transactions made by this terminal. Also on terminal's page you can find a graph of revenue, showing the ratio of the proceeds in a current and previous months.

    In addition, on the employee page, you can search transactions using various filtering options. For example: search by route, by employee, by ticket number, by transaction type, by terminal model, by date, etc.

    The terminal page also displays general information about device: terminal photo, current work status, model, and installation date.

    Analytics and Transaction Reports

    In the transaction section, the user can view transaction information from all POS terminals. In this section, employees can easily find a desired transaction or make a list of transactions with specified parameters.

    The search is performed using various filters (transaction date, terminal model, route, amount, transaction status). After a report is compiled, all the results can be saved in .XLS (Excel).

    Thus, the RetailBUD allows you to automate reporting activities of enterprise, generate reports to optimize internal resources, and monitor cash flows.

    Help in solving problems

    During operation process, employees have a number of problems associated with a terminals maintenance. And sometimes a simple problem (for example, how to correctly change a check tape), which can be solved by employees itself, often leads to many hours of downtime, and accordingly to a loss of profit.

    Our service offers a structured directory of articles, with detailed text and video instructions, so that a user can solve a wide variety of problems by itself.

    In addition to the instructions, this section contains a user support system. Here, employees of company can ask questions about personal account.

    Accessories and consumables in a pair of clicks

    Each transportation company from time to time is faced with situations when they need to buy a check tape, battery, charger, case or even stand for payment terminal. To meet all the needs of customers, RetalBUD has a built-in store of accessories for POS-terminal equipment. Now, to order all necessary consumables and accessories, it's just enough to login into your personal RetailBUD account and place an order.

    And it is worth noting, that all users of RetalBUD receive a special price offers for all kinds of accessories in the store. So, companies receives much lower prices simply just because they are users of RetailBUD.

    Reviews

    Passazhirskoe Transportnoe Predpriyatie, LLC (Kamensk-Urlaskiy, Russia)

    In January 2019, "MST Company" LLC has finished implementation of the RetailBUD solution on all routes of "Passazhirskoe Transportnoe Predpriyatie" LLC company. Additionally, all buses of the company were equipped with charging stations for payment terminals.

    During the preparatory work, as well as implementation of the RetailBUD, we were convinced, the MST Company responsibly approaches each stage of work, and also fully fulfills its obligations. Employees of the MST Company represent a vivid example of highly skilled organization of production processes. We sincerely believe that trusting benevolent relations with customer is a great feature of company's professionalism.

    With RetailBUD, we have been able to significantly optimize our business processes. All work with tickets, transport and employees was transferred to RetailBUD, where we received a single service to manage all the processes of our company. The service automatically calculates efficiency of each conductor, which ensured an increase payments and, as a result, profitability of our company.

    "Passazhirskoe Transportnoe Predpriyatie" LLC recommends MST Company LLC as a reliable partner and responsible contractor for public transport enterprises that place high demands on quality of performed work.

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