Service and maintenance of Payment Terminals Networks

The MST Company provides a service on complex technical support of payment terminals (POS-terminals, PIN Pad), communication equipment, and software, used for the organization of acquiring maintenance at the trade-service points.

The structure of services can include a different sets of services:

  • maintenance of terminal equipment exchange fleet;
  • analysis of a place for organization of acquiring services (choice of technical solutions, communication channel, etc.);
  • installation and connection of terminal equipment to the communication structure of trade/service point, installation of transaction software;
  • instructing of payment terminal users;
  • comprehensive training of employees of trade/service points in procedure of payment cards acceptance (training is held in the training centers of our Company);
  • consulting support of trade/service points;
  • elimination of technical incidents with terminal and transaction equipment and software;
  • courier services.

The final set of services is forming for the Customer and is describing in the SLA (Service Level Agreement).